Vinted Shoppers Voice Frustration Over Sizing Changes
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
This online marketplace has updated its sizing categories for women's and children's clothes without notifying all users about the change.
Digital Channels Backlash
Numerous buyers and vendors are posting online saying Vinted listings now show an altered size classification compared to what was initially listed because of the remapping.
The company said the revised method more closely matches comparable marketplaces.
They have suggested members to review their products and manually change the size where appropriate, which has left users frustrated.
Measurement Approach Updates
Earlier, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was formerly size 12 but now shows as UK 16-18.
User Stories
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, based in Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Required Changes
A different user, based in Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she stated.
Marketplace Information
The app has more than 100 million users, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: last year, the service retracted a modification concerning shipment methods due to shopper criticism.
